State Farm® Insurance Agent Keith Thompson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
christy patton
November 18, 2025
"Beyond excellent customer service! We have always felt like we could call and ask even the simplest questions and everyone in the office really works hard to make sure all our insurance needs are met. We have used other providers in the past and never experienced this level of service! Thank you to all the staff of State Farm!"
"Christy, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Keith"
Larry Freeman
November 12, 2025
"Contacted Mr. Thompson to get a Landlord policy on a property that seemed uninsurable due to the condition and its location in rural MS. Although he wasn't able to provide a policy he took the time to put me in contact with another company that got it done!!!"
"Thank you so much, Larry! We truly appreciate you taking the time to share this. Even when we aren’t able to write the policy ourselves, making sure you’re taken care of is always the priority. I’m glad we could point you in the right direction and help you get the coverage you needed for your property. If you ever have questions or need anything down the road, we’re here to help! - Keith"
Thompson Keith L.
November 12, 2025
"“A real agency that actually cares about YOU — not a call center.” I can honestly say working with Keith Thompson State Farm Agency has been one of the best decisions I’ve made for my family’s insurance needs. From the very first conversation, you can tell they’re educated, professional, and passionate about what they do. They don’t just sell policies — they take the time to explain coverage, protect your assets, and make sure you understand what you’re getting. You’re not talking to a call center or someone reading from a script. You’re working with a real local team that knows you by name, follows up, and truly cares. They helped me find the right balance between coverage and cost, and they’ve been there every step of the way whenever I’ve had questions or changes. If you’re tired of being just another number with your insurance company, this agency is the difference. Professional. Personal. Reliable. Knowledgeable. They’re everything you want in a trusted insurance partner."
"This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. We greatly appreciate you and your business! - Keith "
P-T Humphries
November 7, 2025
"Keith runs an amazing and extremely knowledgeable agency. I a very proud to recommend anyone to the Keith Thompson State Farm Agency."
"P-T, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
Gabe Harris
November 7, 2025
"Very professional and answered all of my questions and concerns"
"Gabe, thank you for such a kind review! I am happy I was able to provide insight for you. I greatly look forward to continuing to work together and please don't hesitate to reach out if you need anything! - Keith"
Di and Robin Lawrence
November 7, 2025
"I have NEVER had a more pleasant experience buying insurance. Chelsey Johnson had such a sweet personality. She was kind, funny, and very personable. I couldn't have gotten a better agent. She was extremely informative and made me realize that getting State Farm was a far better decision for me than the company that I have been with for over 22 years. I will recommend her to everyone I know, that is looking to get insurance. Thank you so much, Chelsey. You are a great asset to your company. Thank you for all of your help. Thanks again, Di Fuchs"
"Di and Robin, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Keith"
Schwan Rios
November 5, 2025
"Keith Thompson office have always provided top notch service. The staff always make my experience fill so personal. Today Kylie helped me with a situation that had me very upset ,she was able to calm me down and gave me a piece of mind. Im so glad I chose this office so serviceall my insurance needs. ,this was the best decision ever."
"Schwan, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Keith "
Jordan Raice
November 5, 2025
"Always a pleasure dealer with Keith and his team for our family's home and auto coverage. Just today I had a chat with Kylie who was incredibly helpful in answering questions about our home policy coverage. They also have some slick technology for easy DIY home survey so I didn't have to deal with an appointment and could do on my own time. Happy customer!"
"Jordan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Keith"
jeannine Vicknair
November 3, 2025
"Great representation"
"Jeannine, thank you for the positive review! We appreciate you. - Keith"
T.D. Morris
October 30, 2025
"I have been a long time client and appreciate the timeliness and accuracy that comes with speaking with this office! Spoke with Kylie and she got me taken care of! Would definitely recommend 10/10"
"T.D, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Keith"
Lillie Crawford
October 30, 2025
"My interactions with Carol Desselle have consistently been professional and timely. She possesses extensive knowledge and is always willing to assist. I appreciate communicating with her for my insurance requirements. Thank you, Carol, for your ongoing support."
"Lillie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Keith"
Stacy Stewart
October 29, 2025
"I just want to give a big thank-you to Mrs.Carol and Chelsey for the amazing service they provide while helping me with my life insurance policy changes and questions. They handled everything with such care, patience, and kindness, and made the whole process so easy and pleasant. It’s rare to find someone who treats their clients like family, but that’s exactly what they do. They both went above and beyond to make sure I understood every detail and make sure everything that I submitted went through perfectly. State Farm is lucky to have them both — and so are their customers! Highly recommend! — Stacy Stewart"
"Stacy, we care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Keith"
Tasha Stanley Butler
October 25, 2025
"Keith & his staff are nothing short of amazing!!! He ensures we are well taken care of and can rest at night knowing we are protected. I recommend Keith Thompson for all your insurance needs!"
"Tasha, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
Cassandra Magee
October 25, 2025
"Great people, love the savings on my insurance, will tell others about the company 🫶🏽🫶🏽👍"
"Cassandra, thank you so much for the positive review! We appreciate you and your business. - Keith"
HotShot Haven
October 25, 2025
"Keith Thompson! What more can I say? He’s been my agent for a decade and is always one call away!! He’s the type of agent that really shows up when it all goes down! He’s 2nd generation and his dad was my granny’s insurance agent. Top notch service from people that really “get it!” and make it right the first time!"
"This made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Keith"
Jennifer Young
October 25, 2025
"It was a great experience transitioning from my former insurance company. It’s nice to have an agent that I can meet with face to face and who has my best interest at heart. Keith Thompson is personable and demonstrates great care aligned with my specific needs."
"Jennifer, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Keith"
Kayatta Brown
October 23, 2025
"I recently transitioned to this agency and have received exceptional service. Kylie and Carol are amazing. They reviewed my previous policy and identified multiple cost-effective adjustments while maintaining the coverage I needed. I would highly recommend them to anyone."
"Kayatta, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Keith"
RB Morris
October 22, 2025
"My experience with Keith has been nothing short of outstanding. He has gone above and beyond to assist me with both my home and life insurance policies, demonstrating a level of service that is increasingly hard to find in today's world. While many businesses have moved away from providing exceptional customer care, Keith steadfastly maintains a strong commitment to his clients. I am also particularly appreciative of his generosity in purchasing an ad for my son's yearbook, which speaks volumes about his character. With his dedication and support, I feel confident that he will continue to have my business for many years ahead."
"Thank you so much for your thoughtful review. It truly means a lot to me and my team. We care about the people and families we serve, and I’m grateful for the opportunity to help with your home and life insurance needs. Supporting our community—including your son’s school—is something I’m proud to be part of. I look forward to being here for you for many years to come. - Keith"
Shon Nelson
October 13, 2025
"I have the "Best Insurance Agent in this Great State of Mississippi." 😊 Mr. Thompson is very knowledgeable of the products and services offered in the Insurance Industry. He is very thorough and transparent with answering questions as it relates to Insurance Products.💯💯. Mr. Thompson provides "real life scenarios" to assist a customer with the selection of the Insurance Product that best fits his or her needs and I absolutely love that.💯 I will continue to refer others because of the AWESOME Customer Service that I have received from Keith Thompson-State Farm Office.💯💯 I am a very happy customer and I wouldn't have it any other way.👍🫶👍"
"Shon, this made my day! Thank you so much for sharing. I am always here to help and offer any assistance you may need. - Keith "
Erin Curtin
September 29, 2025
"Great insurance office. Kylie was very helpful and knowledgeable about our policies."
"Erin, thank you so much for the positive review! - Keith"
Mj amore
September 16, 2025
"Keith Thompson was quick and great at giving me a quote even though it wasn't quite in my price range. He did refer me to someone else to see what works best for me."
"Mj, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Keith"
Holly Hogsten
August 25, 2025
"Super helpful and friendly staff. Better rates than any other company I've compared insurance quotes with. I highly recommend"
"Holly, thanks for the great rating! We are so glad you had a positive experience. - Keith"
George Graham
August 21, 2025
"Keith and his team at State Farm have consistently provided exceptional service and insurance information."
"George, thank you for taking the time to share such positive feedback with us! - Keith"
Deonna Glass
August 19, 2025
"I recently switched over from GEICO to State Farm. My insurance agent is Mr. Keith Thompson. He explained everything and left no questions unanswered. Keith was very professional and down to earth. He assured me that if I needed anything that he was just a call away. I received double the auto coverage and around the same price as my previous insurance company. I also have renters insurance as well as life insurance in a bundle. I’m glad I made the switch."
"Thank you for sharing your experience, Deonna! I’m so glad I could help make your switch from GEICO to State Farm a smooth one. It’s always my goal to answer every question and make sure you feel confident in your coverage. I’m happy we were able to get you more protection at a great value, and I’m always just a call away if you ever need anything. Welcome to the State Farm family! - Keith"
Sharon Greer
August 15, 2025
"Keith is so professional and knowledgeable willing to help even if you choose another he wants the best for the person. That’s love."
"Thank you so much for your kind words! I truly believe that everyone deserves guidance that puts their best interests first. Even if you choose another route, I’m always happy to help however I can. That’s what this job is all about—supporting people and making sure they’re taken care of. - Keith"