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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyllis Hughes

August 5, 2025

5  out of  5
rating by Phyllis Hughes
"Knowledgeable, Dependable and Personable."
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Carolyn Pugh

August 5, 2025

5  out of  5
rating by Carolyn Pugh
"Mr. Keith, was a pleasant man to work with. Helped me understand out my Policies. Keep up the good work!!"
We responded:
"Carolyn, Thank you for the kind words! I'm always happy to help. Appreciate you! - Keith"
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Connie BourQuard

August 4, 2025

5  out of  5
rating by Connie BourQuard
"Keith's office makes you feel like family. The sweetest people I've ever had the pleasure of doing business with. Connie T. BourQuard"
We responded:
"Connie, That makes me so happy to hear! Glad to have you as a part of our State Farm family! Thanks for sharing. - Keith"
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Stanley Tillman

August 1, 2025

5  out of  5
rating by Stanley Tillman
"I couldn't be happier with the service I received from Keith as an agent! Everything was clearly explained, the entire process was smooth and stress-free,and I received great coverage at a competitive rate. From start to finish,he was professional,responsive,and understanding to my needs.Highly recommend!"
We responded:
"Stanley, I am always here for you! So glad we were able to help you through the insurance quoting process and make it smooth and easy for you. Thank you for trusting us with your insurance needs and we look forward to working with you! - Keith "
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Karen Luquet

July 31, 2025

5  out of  5
rating by Karen Luquet
"Staff are very easy to work with. Very friendly and informative. The switch of my auto insurance was effortless and fast."
We responded:
"Karen, Thank you so much for taking the time to share your experience with switching your auto insurance to our agency. We look forward to working with you for many years to come! - Keith "
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Allen Wilks

July 31, 2025

5  out of  5
rating by Allen Wilks
"Good customer service"
We responded:
"Allen, Providing excellent customer service is so important to our team! I'm glad we were able to deliver for you. Cheers! - Keith"
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Rhonda Bordelon

July 31, 2025

5  out of  5
rating by Rhonda Bordelon
"Chelsey Johnson was awesome! She not only saved me money each month, I got more coverage. She made it easy to switch companies. Highly recommend!"
We responded:
"Rhonda, Thank you for the feedback about Chelsey! We think she is pretty great too. Appreciate you sharing! - Keith"
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Kinyarda west

July 26, 2025

5  out of  5
rating by Kinyarda west
"Mr. Thompson is an awesome person all around. He's family oriented and kind hearted, which makes for the perfect State Farm agent. He will mostly definitely get the job done every time gracefully!!"
We responded:
"Wow, thank you so much. We're so appreciative to have you as part of our office family. Thank you for such kind words!! -Keith"
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Vicky Floyd

July 12, 2025

5  out of  5
rating by Vicky Floyd
"State Farm has been absolutely amazing to work with. From getting a quote to purchasing policies and car insurance, their customer service is top-notch. They made the entire process smooth, clear, and stress-free. I always feel like they genuinely care and go the extra mile to make sure I’m covered and confident. Highly recommend!"
We responded:
"Vicky - thanks so much for the wonderful review! We are so happy to hear about your great experience with our office. We look forward to continuing to serve you and your family -Keith"
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Ernesto Lebrija

July 11, 2025

5  out of  5
rating by Ernesto Lebrija
"I had a good chat with Rene Johnston and she got me some quotes sent to my email. The customer service is amazing with this company!! It’s good to know I have a real person to call with my insurance needs."
We responded:
"Ernesto, Thank you for sharing your experience! We’re glad Rene Johnston could assist you and that you value having a real person to call for your insurance needs. Providing amazing customer service is very important to us, and we appreciate your trust! - Keith"
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Tonya Adams

July 11, 2025

5  out of  5
rating by Tonya Adams
"Rene Johnston has been the most informative agent I have ever met!! She got me reasonable quotes in a very timely manner and even helped me out with renters insurance that I didn’t even know I needed!!!! Strongly recommend!!!"
We responded:
"Tonya, Thank you so much for your glowing review! We’re thrilled to hear that Rene Johnston provided informative guidance and timely, reasonable quotes. It’s great she could help with renters insurance too! We truly appreciate your strong recommendation! - Keith"
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Nicole DeJesus

July 11, 2025

5  out of  5
rating by Nicole DeJesus
"This office always offers me stellar service and works with me on any concern I have. I've been treated with the utmost respect every time I call or stop by. Today I worked with Kylie, and she was top notch. She went above and beyond to make sure every need I had was being met. I really appreciate her attention to detail and her genuine concern for my family."
We responded:
"Nicole, Thank you so much for your kind words and loyalty! We’re delighted to hear that our office consistently provides stellar service and that Kylie went above and beyond to meet your needs. Her attention to detail and genuine care for your family truly make a difference. We appreciate your trust and look forward to continuing to serve you! - Keith"
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katie Johnston

July 9, 2025

5  out of  5
rating by katie Johnston
"I received a quote from Rene Johnston today for auto insurance. She was very kind and helpful!"
We responded:
"Katie, Thank you for your kind words! We’re glad Rene Johnston was able to assist you with your auto insurance quote. We appreciate your trust and look forward to helping you whenever you need us! - Keith"
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Kinyarda West

July 9, 2025

5  out of  5
rating by Kinyarda West
"I have known Keith personally for years and he's also been my go to for all of my insurance needs. He has customer service down to a science. I'd recommend him to family, friends, coworkers and anyone else that needs his services. Keith makes sure to check on you throughout your times with him even if he's no longer your agent. He'll always get the job done with patience, kindness and knowledge of what he's offering. BEST STATE FARM AGENT EVER!!!"
We responded:
"Kinyarda, Thank you so much for your incredible loyalty and kind words! We’re thrilled to hear that the team has been your trusted insurance agency for years and that their patience, kindness, and expertise have made such a positive impact. We truly appreciate your recommendation! - Keith"
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Nydra Kelly

June 23, 2025

5  out of  5
rating by Nydra Kelly
"Always available and very knowledgeable… I always receive professional service."
We responded:
"Nydra, thanks for the perfect rating! I appreciate it. - Keith"
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Xs Max

June 20, 2025

5  out of  5
rating by Xs Max
"My wife and I have been customers of Keith Thompson’s State Farm agency for years. Keith came to our home and wrote our life insurance policies. Keith was very professional! Keith treat his customers with so much respect! Proud to be apart of his agency"
We responded:
"Thank you so much for your loyalty and kind words! It’s wonderful to hear you feel like part of the agency family. We look forward to continuing to serve you and your wife for years to come! - Keith"
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Brittney Robinson

May 28, 2025

5  out of  5
rating by Brittney Robinson
"Came in and save over $500 on my car insurance. Highly highly recommend!! Very very nice helpful people."
We responded:
"Thanks for the kind words, Brittney. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Keith"
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Patricia Robinson

May 28, 2025

5  out of  5
rating by Patricia Robinson
"Great Customer Serivce n Prices.......just saved $500 switching from Allstate."
We responded:
"Your experience with our team is exactly what we strive for, Patricia. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Keith"
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Keisha Gibson

May 20, 2025

5  out of  5
rating by Keisha Gibson
"Thanks for all you and your staff do .Friendly fast service Mr Thompson is the best"
We responded:
"Keisha, thank you for the kind feedback! - Keith"
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Dee Jones

May 20, 2025

5  out of  5
rating by Dee Jones
"Mr. Thompson is a Legacy State Farm insurance professional. I purchased my first State Farm plan from his father’s agency in 1998. i have consistently been a State Farm plan participant because of my confidence in the agency. I later purchased plans for my family with Mr. Keith. Whenever I have questions, Mr. Keith is always just a phone call or message away. Mr. Keith will discuss the various plans that will meet your immediate needs and help you plan for your family’s future needs. I am so grateful for his knowledge and customer service for all of these years."
We responded:
"Dee, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Keith"
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Steve Bob

May 14, 2025

5  out of  5
rating by Steve Bob
"Thank you for the sponsorship for my golf team"
We responded:
"Steve, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Keith"
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Melenie Greene

May 6, 2025

5  out of  5
rating by Melenie Greene
"The agent Keith Thompson answered my phone call and was very knowledgeable of all my insurance questions and concerns. He also immediately sent an email with the information we discussed so I could review. I was rather pleased with our conversation, and I am pleased with the services I have received from him as my State Farm agent."
We responded:
"Melenie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Keith "
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hi tek

May 6, 2025

5  out of  5
rating by hi tek
"Keith at State Farm is helpful, professional, and easy to work with. He made getting insurance quick and stress-free. Highly recommend!"
We responded:
"Hello, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Keith"
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Evan Robinson

May 2, 2025

5  out of  5
rating by Evan Robinson
"Wonderful experience over all! Chelsey was my agent and saved me over $60 a month on two motorcycles and my car with better coverage and lower deductibles when I switched from Progressive! Highly recommend Team Thompson!"
We responded:
"Thank you for the wonderful review, Evan! We're so glad to hear that Chelsey provided you with excellent service and made your experience smooth and easy. We truly appreciate your recommendation! - Keith"
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Anetta Mayze

May 2, 2025

5  out of  5
rating by Anetta Mayze
"I highly recommend Keith Thompson as an insurance agent. His expertise and compassion is unmatched. He has helped me with my home insurance, auto insurance, and life insurance. I can’t recommend him enough."
We responded:
"Anetta, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Keith"